Thank you for contacting our Customer Service department. I'd be glad to assist you. Please use the following link to download the latest version of our software. After installation, please use the serial number BGNDSWQVK4LBG4F to activate the software. Username: D5p00kop Password: x2tz1dre Link: http://www.susteen.com/download/dp05_0500_setup.exe Please let me know if there's anything else I can help you with. Best regards, Pheng Seang Customer Service Representative Susteen, Inc. Direct Line: 949.789.8204 Fax: 949.341.0008 Email: pseang@susteen.com